Bright & Duggan Group is built on the principles of United, Trusted,Accountable, and Visionary. These values serve as the foundation for our team and guide our approach to work and interactions with clients and colleagues. We expect all employees to consistently promote and uphold these values.
As Bright & Duggan team members, our employees act as ambassadors for the whole group. Our diverse portfolio comprises of four main pillars: strata management, integrated resort management, building and facilities management and asset management. To foster growth and extend our service offerings and reach, we expect our employees to actively promote all brands and products associated with Bright & Duggan.
Job Description
We are seeking a highly organised and proactive Facilities Coordinator to support the effective operation of Hope Island Resort. This role works closely with the Facilities Team and Branch Manager, and coordinates regularly with the Security Team and relevant Committees, ensuring all activities align with contractual, compliance, and environmental obligations.
This is a varied and hands‑on role, ideal for someone who enjoys administration, coordination, stakeholder communication and supporting facilities and contractor management in a dynamic environment.
Reporting to the Facilities Manager, your responsibilities will include:
Using Facilities Management software for filing, archiving and record management, including maintenance items, correspondence, reports and owner communications
Providing administrative support to the Facilities team as required
Maintaining accurate records for inductions, compliance and contractor documentation
Issuing resort‑wide communications
Communicating with contractors and issuing work orders
Processing invoice entry and tracking schedules
Tracking actions and preparing minutes for Committee and Sub‑Committee meetings
Assisting with Facilities Manager meeting preparation
Communicating with owners regarding alarm issues and related matters
Supporting contractor communications as required
Assisting with management and project reporting, including compliance, EMP and contractor reporting
About you
To be successful in this role, you will bring:
Strong organisational skills with the ability to manage multiple tasks and priorities
Excellent written and verbal communication skills
High attention to detail and accuracy
Proficiency in Microsoft Office and administrative systems (spreadsheets, databases, document management)
The ability to work independently and collaboratively within a team
Strong problem‑solving and decision‑making skills
A professional, discreet and ethical approach to work
Why join us?
Hybrid/Flexible Working options
Excellent working environment – we are known for our flexible and inclusive working environment.
On going education and learning both internally and externally
Employee Assistance Programs – we look after YOU.
Salary Sacrifice Novated lease options.
First Aid & Mental Health First Aid Officers on site to support YOU
Wellness Leave
Lucrative employee referral program
Recognition and reward events
Annual Flu shots
Birthday Leave
Desired Skills and Experience
Applying for this position starts with an online application. Short-listed candidates will be contacted for an initial phone screen followed by a face-to-face interview.
The final stage of our process will involve a psychometric assessment, criminal background check, and reference checks.
We believe in nurturing a diverse and inclusive workplace to build for a bigger and brighter future. As an equal opportunity employer, all candidates will receive consideration without regard to race, religion, gender identity, or age.
Applicants must be legally entitled to work in Australia.
